No Refunds All sales are final. We do not offer refunds on any products once your purchase is complete. Please make sure to review your order carefully before completing your transaction.

Exchanges Within 7 Days We offer exchanges on eligible items within 7 days of delivery. If you wish to exchange an item, please ensure the following conditions are met:

• The item must be in its original condition, unused, and with all original tags and packaging intact.
• You must contact us within 7 days of receiving your order to initiate an exchange.

How to Request an Exchange To start an exchange, please reach out to us at info@rentasetva.com with your order details and reason for exchange. Once approved, you will receive further instructions on returning the item.

Shipping Costs Customers are responsible for any return shipping fees. We recommend using a trackable shipping service to ensure we receive your returned item.

Damaged or Defective Items If you receive an item that is damaged or defective, please contact us immediately upon receiving it. We will review your claim and may offer an exchange or replacement for the defective item.

Flat Rate Shipping
We offer a flat rate shipping fee of $10 on all orders, regardless of size or weight, within the United States.

Processing Time
Orders are processed within 1-3 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times
- Standard shipping typically takes 3-7 business days after processing.
- Delivery times may vary based on your location, holidays, or other unforeseen circumstances.

Shipping Area
We currently ship to all 50 U.S. states. 

Lost or Delayed Shipments
While we strive to ensure timely delivery, we are not responsible for delays or losses caused by the shipping carrier. If you experience issues with tracking or delivery, please reach out to the carrier directly or contact us for assistance.